Billing and Collections Specialist

Sohonet is looking for an experienced billing and collections specialist to join our Soho Street, London office to work as part of our team responsible for billing and collection

Reporting to: Head of Credit

The Role:

Sohonet is looking for an experienced billing and collections specialist to join our Soho Street, London office to work as part of our team responsible for billing and collection. This is a hybrid role with a requirement to come into the office for 1 or 2 days per week.

This role is within a small team focusing on ensuring timely, accurate billing with additional responsibility for query resolution and prompt collection of the UK debtor ledger. This role would suit a self-sufficient senior biller with credit control experience who is used to working as a key player in a small team environment.

Key Responsibilities:

  • Initially focused on UK, US and Australia monthly studio billing with progression to include billing of quarterly recurring charges
  • Managing the UK debtor ledger to maximise cash collection and ensuring payment to terms
  • Resolve billing queries, reconcile accounts and ensure prompt resolution through to payment
  • Build relationships with internal and external customers
  • Integrate into the finance team, providing input into system and process improvements


  • Experience of billing within a media environment or similar
  • Proven experience of collections and revenue management (Media / Agency)
  • A good understanding of Excel and experience of Salesforce is beneficial
  • Ability to understand and resolve complex billing issues
  • Confident, enthusiastic, diligent self-starter who is prepared to get stuck in
  • Industry experience working in media & entertainment, technology, or telecoms is a plus

Who are we? 

We are global experts in connectivity and data management services focusing exclusively on the media and entertainment industry. Basically, we allow creatives to collaborate on content wherever they are in the world.

We do this by providing an extensive range of solutions which enable them to manage and transfer valuable and critical content quickly, securely and effectively, all backed up by our unrivalled technical support. Our Media Network is the largest and most established private, high-performance network for the media industry connecting the leading studios, production and post-production facilities around the world.

Where are we? 

We have offices in the coolest media hubs in the world: London, Los Angeles, Sydney, Freeport, Albuquerque, Atlanta, Tampa Bay and Vancouver (with a couple of new ones in the works) and we are present in more than 25 other cities around the world looking after the needs of media & entertainment companies working in production, postproduction and distribution of feature films, television and advertising content.

What’s it like to work here? 

We’re driven by a passion for what we do: We take our work and that of our customers seriously, but we don’t take ourselves too seriously. Each day, there are plenty of opportunities to roll up our sleeves and rise to the challenges that come at us. That means we are always on the lookout for the right mix of smarts, experience, attitude, attention to detail and humour. Each of us brings something unique to the team and working together we aim to create the incredible for our customers. Every. Single. Day. Join us?

Apply Online

To apply for this position, please visit our website at and complete the easy-to-use on-line application process in this section of our website. Sohonet is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on any basis and recognise all applicable legally protected characteristics

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