Support

Our team is focused on delivering top-tier customer support for every one of our customers. Our highly trained and responsive support engineers are available to help 24/7

Sohonet: NA +1 310 449 8610 | EMEA +44 20 7292 6909

Sohonet Exchange: NA +1 888 679 6111| EMEA +44 20 7292 6909

24/7 support

Sohonet London

+44 20 7292 6909

[email protected]

24/7 support

Sohonet Exchange Office

+44 207 292 6910

[email protected]

24/7 support

LA Office (North American HQ)

+1 310 449 8610

[email protected]

24/7 support

Lantana Office

+1 310 315 4883

[email protected]

24/7 support

New York Office

+1 646 741 3145

[email protected]

24/7 support

Trilith Studios Office

+1 404 793 6281

[email protected]

24/7 support

Vancouver Office

+1 604 757 5992

[email protected]

24/7 support

Sohonet Exchange Office

+1 888-679-6111

24/7 support

Australia Office

+1 800 775 280

[email protected]

Support guides

For our product FAQs and trending articles, head to our Help Center.

Datasheets

ClearView Pivot Datasheet

Sohonet Exchange Datasheet

ClearView Pivot Lite Datasheet

Moxion & ClearView Datasheet

ClearView Flex Datasheet

ClearView Pivot Technical Specifications

FileStore+ Datasheet

SMN Overview Datasheet

ClearView HD Overview Datasheet

FastLane Overview Datasheet

FileRunner Overview Datasheet

FileStore Datasheet

Security Overview

eBooks

Guide to Camera-To-Cloud Solutions

10 Filmakers, 10 Perspectives

6 SuperSkills for Editors

6 SuperSkills for Colourists

5 Ways to Cut the Cost of Delay Ebook

6 SuperSkills for VFX Artists

6 SuperSkills for Sound Artists

6 SuperSkills for Post Supers

6 SuperSkills for Directors

FileStore+ eBook

Guide to Supercharged Collaboration

Remote Collaboration Ebook 2021

The Future of Content Collaboration

2020 Industry Trends eBook

ClearView Pivot eBook

Work from Home eBook

Supercharged Collaboration w/ Moxion & ClearView

Work Your Magic From Home

The Production Playbook

Your Guide To Real-Time Remote Workflows

Infographics

FileStore+ Infographic

Whitepapers

Sohonet Media Network White Paper