Domain Name Complaints Policy

Should you wish to make a complaint about our domain name management services, please would you email Should you feel that your complaint has not been dealt with satisfactorily, please write to the Director of Global Operations, 5 Soho Street, London W1D 3DG or call +44(0)20 7292 6900.

Please also contact should you wish to make an abuse complaint.

We will endeavor to acknowledge receipt of your email or written correspondence within 5 days and will endeavor to resolve any issues as soon as possible thereafter.